Knowledge Base Article

Firefox v 32 will not stream

The Firefox v32 browser could not establish a streaming video session with early releases of NetSnap. A minor update to NetSnap has been released to fix this issue.

Use the download link emailed to you in your license email to download the later version of NetSnap.
Uninstall your current NetSnap installation, and then install the newer release of NetSnap.

KB Article #: 4